21 Nov 2009 
Support Center » Knowledgebase
Knowledgebase Categories
The knowledgebase is organized into different categories, please select a category that you are interested in. Additionally, you can also search the entire knowledgebase by entering keywords in the navigation bar beside this text.

 Articles
 I'd like to offer you my content for download re-sale ?
 Thank you for your interest in providing content to the Spoken Network. In outline, we'd need you to register as a Publisher at:
 I'm undecided on opting for wma DRM, or mp3 ?
 The audios you upload to us should be in mp3 format, at a bit rate of at least 128Kbps.As Publisher, you then have the choice of whether to ask us to supply your content for re-sale on our sites in an encoded wma format, or unlicensed mp3.
 How do I login in to my Publisher Admin area on the site ?
 Go to
 How do I upload my new titles ?
 Ensure we’ve  provided ftp access for you. If we haven’t yet, please post a request to Publisher Support
 Can I change pricing etc ?
 Yes ! As Publisher you have complete control, and can adjust pricing, descriptive text etc, all in real time, via your Admin area at
 Can I add additional documents to my audios ?
 Yes !  Once you've registered for Publisher Support at our publisher helpdesk here, simply post a new ticket attaching the additional document. Explain h
 Do I need an ISBN number to upload my title(s) ?
 No. An ISBN number isn't essential, and where one exists, it isn't shown in the title details for customers. It's main useage is to aid title identification in the Sales reports we produce.If no ISBN number exists, simply leave the field blank w
 Holiday Dates and Support Hours for the Christmas Holiday Season
 We are happy to announce our Christmas holiday support hours so that you know exactly what will be available and when.There will be NO support available on December 25th, and January 1st in celebration of Christmas Day and New Yearâ€
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